Showcase your upsells at key guest touchpoints.
Automated Messaging After Booking
Start marketing your upsells the moment a guest books. Frontdesk seamlessly integrates with your PMS or Airbnb account, sending automated, personalized messages directly to your guests. Highlight special offers like early check-in, airport transfers, or exclusive local experiences before they even arrive. By reaching out early, you increase the likelihood of securing additional revenue before the guest steps foot on your property.
Maximize Revenue with On-Stay Marketing
With Frontdesk, you’re always connected. Receive instant notifications for new requests, updates, and messages. Our built-in messaging feature allows you to chat directly with your guests, ensuring clear communication and quick responses.
QR Collateral
Make it easy for guests to discover and purchase upsells while they’re on-site. Place QR codes strategically around your property—on the welcome table, near the coffee machine, or in the bathroom. Guests can scan these codes to access your Frontdesk guide and instantly book upgrades or services.
Upsells in the Digital Guide
Your Frontdesk guide is more than just a resource; it’s a powerful marketing tool. Seamlessly integrate your upsell offers within the guide, ensuring that guests can explore and book extras at their convenience. Whether it’s a local tour or an in-room spa treatment, your upsells are always at their fingertips.
Smart Messaging Features
Frontdesk’s smart messaging ensures your upsells are never out of sight. Use automated reminders and in-stay notifications to keep guests informed about available services. Whether it’s a mid-stay reminder to book a massage or a last-minute offer for a wine tasting, smart messaging keeps your offers top-of-mind.
Easily Shared Among Guests
Frontdesk makes it simple for all guests, not just the primary booker, to access and enjoy your upsells. Share your guide link with the entire group so everyone can explore and purchase the services that interest them.
Leverage Guest Information
The guest relationship doesn’t end at checkout. With Frontdesk, you capture valuable guest data for future marketing efforts. Use this information to send personalized follow-up offers, promote repeat bookings, or keep guests informed about new services and special deals. By maintaining contact, you turn one-time guests into loyal, returning customers.